Last updated: April 26, 2026
CaliLean respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you may have. It applies to information collected through our website, customer accounts, checkout, order forms, and related services.
We collect information that you provide to us, information created when you use our website, and information collected through cookies and similar technologies.
This may include:
This may include:
We do not store full payment card numbers. Payments are processed by third-party payment providers.
When you visit the website, we may collect:
We use the information we collect to operate the website, process orders, support customers, and meet legal and compliance needs.
We may use information to:
CaliLean products are sold for research use only. During checkout, you may be required to confirm that your purchase is for research purposes only and not for human or animal consumption.
We may keep a record of this attestation with your order history for audit, compliance, legal, and business purposes.
We use cookies and similar technologies to keep the website working, remember your cart, support checkout, measure traffic, and improve the website.
Cookies may be used to:
You can control cookies through your browser settings. Blocking some cookies may affect parts of the website, including cart, checkout, account login, and product browsing.
We do not sell your personal information.
We may share information with trusted service providers who help us operate the business. These may include:
These providers may only access information needed to perform services for us.
We may also disclose information if required by law, court order, legal process, or government request. We may disclose information to protect our rights, users, website, products, business, or others.
Our website may use third-party ecommerce, checkout, payment, and shipping tools. These services may collect and process personal information as needed to complete orders, process payments, calculate shipping, send notifications, and provide customer support.
Your use of those services may also be subject to their own privacy policies and terms.
We may use your email address or phone number to send transactional messages, such as account notices, order confirmations, shipping updates, support replies, and compliance-related messages.
If you choose to receive marketing emails or SMS messages, you may unsubscribe or opt out using the instructions in the message. Transactional messages may still be sent when needed to complete or support your order.
We keep personal information for as long as needed to provide services, process orders, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and protect the business.
Order records, payment confirmations, shipping records, and research-use-only attestations may be kept for legal, tax, accounting, audit, compliance, and business purposes.
Account information may be kept while your account is active and for a reasonable period after account closure.
We use administrative, technical, and physical safeguards designed to protect personal information. No website, database, payment system, or transmission method is completely secure.
You are responsible for keeping your account login details confidential. Contact us if you believe your account has been accessed without permission.
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information. You may also have the right to object to or limit certain uses of your information.
To make a privacy request, email hello@calilean.com. We may need to verify your identity before completing your request.
If you are a California resident, you may have rights under California privacy laws, including the right to know what personal information we collect, use, disclose, or share, the right to request deletion, the right to request correction, and the right not to be discriminated against for exercising your privacy rights.
We do not sell personal information. If our data practices change in a way that requires additional notices or opt-out rights, we will update this Privacy Policy.
To exercise California privacy rights, email hello@calilean.com.
This website is intended only for users who are at least 21 years old. We do not knowingly collect personal information from anyone under 21.
If you believe someone under 21 has provided personal information to us, contact us at hello@calilean.com and we will take reasonable steps to delete it.
CaliLean operates from the United States. If you access the website from outside the United States, you understand that your information may be processed and stored in the United States, where privacy laws may differ from those in your location.
The website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites or services.
Please review the privacy policies of any third-party service you use.
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above. Your continued use of the website after an updated Privacy Policy is posted means you accept the revised policy.
Questions or privacy requests can be sent to hello@calilean.com.
